Returns & Refund Policy of GlamourMark.in

Reporting Issues: Customers must inform us within two days of receipt of the product by sending an unboxing video to ciba.order@gmail.com or by contacting us at 9515444869. Please note that we will not entertain complaints beyond seven days of delivery.

Valid Reasons for Returns:

• Incorrect product received, different from what was ordered.
• The delivered product appears to be tampered with.
• Receipt of a damaged product.
• The product is expired upon delivery.
• The quantity of the delivered product is not as ordered.

Exclusions: Our return and exchange policy does not cover gifts and promotional items.

Reporting Process:

• Customers are encouraged to promptly inform us of any issues by sending an unboxing video to ciba.order@gmail.com or contacting us directly at 9515444869.
• It's essential to report within two days of product receipt. However, we cannot entertain any complaints beyond a maximum of seven days from the delivery date.

Circumstances Eligible for Returns:

• Received a product different from the one ordered.
• The product appears tampered with upon delivery.
• The received product is damaged.
• The product delivered is expired.
• The delivered product quantity does not match the order.

Policy Exclusions:

• Our return and exchange policy does not cover gifts and promotional items.

Cancellation Policy for GlamourMark.in

Charges:

• There are no cancellation charges for both COD (Cash On Delivery) and Prepaid orders.
• Refunds for any payments made will be processed back to the original payment method within eight to ten days.